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Pentair - First I never use the word pissed I use the word angry so ge

I'm looking for a capacitor for my Boost pump and you people were absolutely no help I am going to throw your pump away and spend $400 on a new pump not your brand not ever
#1361337
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Bought a Pentair Mastertemp 400 heater 7/20/2015. After 3 years, it started leaking. Del Val Pools in NJ said it was because the PH was too low! PH levels were never explained to me that they are that critical. This is a bunch of BS and Pentair knows it. Had a Raypak...
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2.5
#1359140
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Pentair - Does not work properly keeps disconnecting

Nothing but trouble with this product try to stay connected changing routers and so forth trying to get it to work right what do I need to do please call me 619-992-9583
#1350054
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Purchased and had installed a new Pentair Mastertemp 400 heater and after 18 months it started to give an error code. They said it must be the thermistor and charged me shipping to send me one. The heater worked for another couple months and again gave the same error...
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1.0
I didn't like
  • Customer care
#1348425
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Pentair - Terrible... Could not get through

Can't talk to anyone. Wait and wait and then get disconnected.
#1339930
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Pentair - No warranty coverage or customer service

Called Pentair, pump is exactly one year old. Bearing making noise. Origin ally sent them the installers invoice to get the warranty. Installer now out of business, pentair alleges they lost the installers invoice so pump only has a 60 day warranty. A $1000+ pump with a 60 day warranty. Stay away from this company and it’s products.
1.0
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Advertised vs Delivered
Billing Practices
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
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#1337418
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Nothing happened. I went through some crazy web form and that was it. My issue is still outstanding. I'm not pissed, I just need help. And this process is a good example, I could not submit (I got errors) because my title was too short and my explanation is too...
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#1328307
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Pentair - Product failures no support
Pentair - Product failures no support
I purchased the Pentair variable speed motor and pump with electronic control. The motor mounting area to pump failed due to crumbling of the aluminum at the mounting post. Pentair replaced the pump and said nothing as to why the mounting area was failing so quickly....
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#1315464
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Pentair - Terrible

Was disconnected after being on hold for several minutes
1.0
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Additional Fees
Additional Services
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Facilities and Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Usability
Value for money
Warranty
Website
Lagrangeville, New York
#1306592
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Contact Pentair

Mailing Address:
Pentair
5500 Wayzata Boulevard Suite 800
Minneapolis, Minnesota 55416-1261
United States
Phone:
(763) 545-1730
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Pentair Products and Services

Pentair makes some cheap pool crap. I wish I had read other reviews first! I have a brand new sand filter and the clamp busted putting it on. My old Jacuzzi filter bolts right to top. No stupid flimsy clamp to break. Pentair uses a cheap clamp that cracks very easily....
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1.0
#1305945
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