Pentair - Poor design on the clean and clear 320 sf pool filter.
The designers of this filter used standard steel interior bands to support the fiberglass. They knew it was to be used in a salt water environment, yet they didn't use stainless steel. Needless to say they have rusted. I understand that they knew about the situation, but didn't alter the construction.
They suggested that it was my fault because I must have used too much salt. Since their system continuously monitors the salt level this is not a possibility.
They offered to send me another steel band, and I presume I need to hire a plumber to install it. I suspect it will continue to rust just like this one did.
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This filter cost $1,000.00 and should have been replaced with a new replacement filter with current modifications. They should have taken immediate responsibility instead of taking a fake defense posture. They knew that standard steel would not work in a corrosive environment and ignored their Reps notice of failure.
Reason of review: Bad quality.
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